FAQ

Frequently Asked Questions | TikTap

Use the FAQ page you already created, but I recommend these answers:

Do customers need an app?
No. Customers can use their phone browser to open the link through NFC or by scanning the QR code.

Does TikTap work with iPhone and Android?
TikTap supports compatible NFC-enabled smartphones, and the QR code provides an alternative way to access the link.

How does NFC work?
A compatible phone can read the NFC chip when brought close to the TikTap card and open the configured link.

Can customers use the QR code instead?
Yes. Customers can scan the QR code using their phone camera to access the configured link.

What happens when someone taps or scans?
The customer's browser opens the destination link configured for your TikTap card.

Can I change my review link later?
This depends on how your TikTap card is configured. Contact TikTap support if you need help with your destination link.

Where can I place my TikTap?
You can place it somewhere customers can easily see and access, such as a counter, reception desk, table, or checkout area.

Is there a monthly subscription?
Your applicable pricing and any recurring charges, if applicable, will be shown with your product/order information.