Refund policy
Return & Refund Policy
At TikTap, we want you to receive your product in good condition.
Damaged Products
We accept returns or replacement requests for products that arrive damaged.
Damage must be reported within 3 days of delivery.
To report a damaged product, contact:
Email: tiktaphelp@gmail.com
Phone: 7012832655
Please include:
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Your order number
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A description of the damage
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Clear photographs of the product
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Photographs of the packaging, if applicable
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A short video showing the issue, if necessary
Review Process
After receiving your request, we will review the information provided.
If the damage is verified, we may provide an appropriate resolution, such as a replacement or refund, depending on the circumstances and product availability.
Non-Damaged Products
Returns are primarily intended for products that arrive damaged. Products that have been used, modified, physically damaged after delivery, or altered by the customer may not qualify.
Refunds
If a refund is approved, it will generally be processed to the original payment method used for the order, subject to the payment provider's processing timelines.
Refund Timing
The time taken for the refunded amount to appear in your account may depend on your bank, card issuer, UPI provider, or payment service provider.
Incorrect or Missing Items
If you receive an incorrect or incomplete order, contact us as soon as possible at:
Please provide your order number and relevant photographs so that we can investigate the issue.
Contact
TikTap
Phone: 7012832655
Email: tiktaphelp@gmail.com